Customer Service and Business Information
Kooma Wellness is a Philippine wellness brand owned and operated by Good Diva Corporation. We handle every order and inquiry ourselves. Here is how to reach us, and where we are registered.
Business details
- Registered business name: Good Diva Corporation
- Trading as: Kooma Wellness
- SEC Registration No.: 2024080163521-24
- Registered business address: Unit T-321/323 Mile Long Building, Amorsolo St. cor. V.A. Rufino St., Pio del Pilar, Makati City 1230, Metro Manila, Philippines
- Website: https://koomawellness.com
Customer service
- Email: koomawellness@gmail.com
- Mobile and Viber: 0945 342 1703
- Support hours: Monday to Friday, 9:00 AM to 6:00 PM (Philippine Standard Time), excluding Philippine public holidays
- Response time: within one (1) to two (2) business days. Messages received on weekends or holidays are answered on the next business day.
What we can help with
- Order status, tracking, and delivery updates
- Changes or cancellations before dispatch
- Returns, replacements, and refunds
- Product questions, ingredients, and usage
- Billing, payment, and receipt concerns
- Wholesale, reseller, and partnership inquiries
To help us respond faster
When you write to us, please include your order number, the name and email used on the order, and a short description of your concern. For damaged or incorrect items, attach clear photos of the product and its packaging.